Tickets

Folder for adding public articles

Raise a new ticket
There are few ways you can raise a new ticket, please follow the below steps. If you need help to decide which mode to use for the ticket. Click here. F...
Tue, 9 Aug, 2022 at 10:49 AM
Ticket Status and Lifecycle
Ticket Status Lifecycle  If you are wondering how the status of tickets change over time, then you can check out the below diagram.  NOTE: Help...
Fri, 17 Dec, 2021 at 7:27 AM
How To Choose Which Contact Mode To Use
Syntacks Consulting strives to deliver great customer service to our end users. In order to do so effectively, we ask for your help We request you woul...
Tue, 9 Aug, 2022 at 1:47 PM